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Mateslots Casino Withdrawal: Limits, Methods and Processing Times
Mateslots Casino withdrawals are available through bank cards, MiFinity bank transfer and cryptocurrency. Here’s how to request a payout, which minimums apply, how long each route takes and what verification you’ll need.
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Withdrawal methods and the minimum amount for each
Mateslots Casino Online supports several withdrawal routes, including Mastercard, Visa, MiFinity bank transfer and cryptocurrencies. For Australian players, AUD is one of the supported account currencies, so you can use it for your casino balance.
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The minimum depends on the route you choose. A bank card withdrawal starts at $30, while cryptocurrency withdrawals start at $20. The bank transfer option has a higher $500 minimum, so check the amount before confirming your request.
| Method | Minimum withdrawal | Processing information |
|---|---|---|
| Mastercard | $30 | Fiat withdrawal processing takes 1-3 banking days |
| Visa | $30 | Fiat withdrawal processing takes 1-3 banking days |
| MiFinity (bank transfer) | $500 | Bank transfer processing takes 3-10 business days |
| Cryptocurrency | $20 | Timing depends on KYC, verification and network confirmations |
How to request a withdrawal from your account
The process is straightforward. Use your account Login to reach the cashier, then select an available withdrawal route and enter the amount you want to receive. Your chosen method needs to meet its minimum amount.
- Sign in
Use your Mateslots Casino account Login and open the cashier.
- Pick a withdrawal method
Choose Mastercard, Visa, MiFinity bank transfer or cryptocurrency from the available options.
- Enter the amount
Make sure the request reaches the relevant minimum: $30 for bank cards, $500 for bank transfer or $20 for crypto.
- Complete verification
Provide the requested KYC information if the account check is due. Valid ID, a passport or a driving licence can be used.
- Submit the request
Confirm the details and allow the request to move through the relevant processing stage.
Before submitting, take a moment to check the method and amount. A card request and a bank transfer follow different minimums and timeframes, while a crypto request can also depend on network confirmations.
Ready to check your payout options?
Open the cashier and compare the available withdrawal methods with the amount you want to receive.
How long each payout route takes
Fiat withdrawals are processed within 1-3 banking days. Bank transfers take longer, with processing listed at 3-10 business days. These are different timeframes, so selecting a bank transfer can mean a longer wait than using Visa or Mastercard.
The general pending period can last up to 24 hours. KYC verification also takes up to 24 hours. Once the request has passed the account checks, the payment still follows the timeframe for the method you selected.
| Stage | Time or condition | What it means |
|---|---|---|
| General pending period | Up to 24 hours | The withdrawal is being handled before the payment route completes |
| KYC verification | Up to 24 hours | Identity details are being checked |
| Card withdrawal | 1-3 banking days | Fiat processing through Mastercard or Visa |
| Bank transfer | 3-10 business days | Longer processing route for bank transfer withdrawals |
| Crypto withdrawal | Varies | Affected by KYC status, verification processing and network block confirmations |
E-wallet and crypto withdrawals can be instant for verified accounts. Crypto timing can still vary when the request needs further verification or when the network is waiting for block confirmations.
Withdrawal limits for regular and VIP players
Your account status affects the amount you can withdraw over a week and a month. Regular players have a $3,000 weekly limit and a $15,000 monthly limit. VIP members receive higher limits of $5,000 per week and $20,000 per month.
| Account status | Weekly limit | Monthly limit |
|---|---|---|
| Regular player | $3,000 | $15,000 |
| VIP member | $5,000 | $20,000 |
VIP status becomes available after total deposits reach $3,750. A personal manager contacts qualifying players within 24 hours. VIP status also brings priority service, elevated withdrawal limits and 24/7 VIP support.
Mateslots applies no win limit. The weekly and monthly figures above are the account withdrawal limits, while the minimum amounts in the first table determine the smallest request you can submit through each method.
KYC checks and the documents you may need
KYC identity verification is required. The accepted documents are a valid ID, passport or driving licence. The KYC check can take up to 24 hours, so completing it promptly may help keep the withdrawal moving.
Bitcoin players have an additional timing point to remember: age verification must be completed before any deposit or bet. A valid ID, passport or driving licence is required, and failure to complete this requirement leads to account closure.
- Use a valid ID, passport or driving licence for identity verification.
- Allow up to 24 hours for the KYC check.
- Complete the Bitcoin age check before making a deposit or placing a bet.
- Keep your account details consistent when submitting a withdrawal request.
The deposit wagering condition before cashout
Deposits must be wagered at least three times before withdrawal is permitted. This condition applies to the deposit amount, so a $100 deposit requires $300 in wagering activity before you can request a payout.
It helps to account for this rule before depositing money you may soon need elsewhere. For example, a $500 deposit would require $1,500 in wagering activity. The calculation is simple: multiply the deposit by three.
| Deposit | Calculation | Required wagering activity |
|---|---|---|
| $100 | $100 × 3 | $300 |
| $500 | $500 × 3 | $1,500 |
| $1,000 | $1,000 × 3 | $3,000 |
Keep this condition separate from the withdrawal minimum. A request can be above the method minimum and still need to wait until the deposit wagering requirement has been completed.
AUD payments, supported currencies and transaction fees
The supported account currencies are AUD, EUR, USD, CAD and NZD, alongside cryptocurrencies. The listed crypto options include BTC, BCH, DOGE, ETH, LTC, USDC and USDT.
AUD deposits have no transaction fees. For withdrawals, the available route, minimum amount and processing time matter more than the account currency, so check those three points before confirming the request.
- AUD is supported for Australian players.
- Cryptocurrency account options include BTC, BCH, DOGE, ETH, LTC, USDC and USDT.
- Card withdrawals start at $30.
- Crypto withdrawals start at $20.
- Bank transfer withdrawals start at $500.
What to do when a withdrawal is still pending
First, compare the pending time with the route you selected. A general pending period can take up to 24 hours, card withdrawals take 1-3 banking days, bank transfers take 3-10 business days and crypto requests can depend on verification and network confirmations.
If the request remains pending beyond the relevant timeframe, contact support with your account details and withdrawal information ready. Live chat usually responds within 2-4 minutes. Email support typically replies in approximately 45 minutes, although after-hours replies may take several hours.
Support communication is available in English. Mateslots also provides SSL encryption for financial transactions and personal data, along with deposit limits and self-exclusion tools for players who want more control over their gambling.
Want help with a pending withdrawal?
Have your selected method, amount and request details ready, then contact support for assistance with the next step.
Withdrawal: your questions
What is the minimum Mateslots Casino withdrawal?
The minimum is $30 for Mastercard and Visa, $500 for MiFinity bank transfer and $20 for cryptocurrency.
How long do Mateslots Casino withdrawals take?
Card withdrawals take 1-3 banking days. Bank transfers take 3-10 business days. Crypto timing varies with KYC, verification and network confirmations, while verified e-wallet and crypto withdrawals can be instant.
What are the regular withdrawal limits?
Regular players can withdraw up to $3,000 per week and $15,000 per month.
What are the VIP withdrawal limits?
VIP members can withdraw up to $5,000 per week and $20,000 per month. VIP status becomes available after total deposits reach $3,750.
Which documents are accepted for KYC?
You can use a valid ID, passport or driving licence. KYC verification takes up to 24 hours.
How much wagering is required before a deposit can be withdrawn?
Deposits must be wagered three times before withdrawal is permitted. A $100 deposit therefore requires $300 in wagering activity.
Which currencies can Australian players use?
Supported currencies include AUD, EUR, USD, CAD and NZD, plus cryptocurrencies including BTC, BCH, DOGE, ETH, LTC, USDC and USDT.
What must Bitcoin players do before using the account?
Bitcoin players must complete age verification before any deposit or bet by providing a valid ID, passport or driving licence.
